Consultant : SH Quah
MBA- TQM based Training & Human Resource Development.- (USA)
Bachelor of Economics (Accounting) University of Malaya.
SHQuah has a total of thirty-two years (32) of working experience with the Inland Revenue Department/Inland Revenue
Board (IRB). During the tenure of Director of Investigation Department, Headquarters, Kuala Lumpur, and overseas
five (5) Divisions under his care:
- Tax Investigation & Intelligence Division
- Criminal Investigation Division
- Intelligence Division
- Forensic Laboratory
- Investigation Training Centre
SHQuah has extensive experience in the field of direct taxation and his special expertise lies in
tax investigation, financial intelligence and tax audit. He initiated, produced and assisted in developing
procedures and work instructions in tax investigation, tax audit and intelligence gathering and analysis for
the IRB. This subsequently became and still is the ‘Investigation Manual’ currently being used today.
SHQuah also spearheaded the setting up of the IRB Forensic Laboratory and Simulation Training Centre for Tax Audit
at the National Tax Academy.
As the Director of Investigation Department, he represented IRB in Seoul, South Korea as a committee member of the
National Coordinating Committee For Money-Laundering and Terrorist Financing headed by the Financial Intelligence
Unit of Bank Negara, Malaysia. SHQuah also presented papers relating to taxation for local and international
audiences.
The last two papers that he presented were at the 2005 National Tax Conference and the Tax Seminar for Asian Tax
Authorities organised by Asia Development Bank Institute, Tokyo, in the same year.
While taxation is SHQuah’s forte, he is a vivid advocate of the Japanese Kaizen management tools, particularly in
5S housekeeping and ISO9000 implementation. He was the pioneer in implementing 5S housekeeping in IRB.
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